Change is constant. Companies are continually up against forces that put pressures on them to adjust their strategies. Economic swings, technology changes, globalization, increased competition, and demographic shifts are examples of these forces. It can be a big event or, more likely, a series of small ongoing changes. The question is, how will companies…

  Leaders and managers do not receive the training and support they need to communicate effectively with their team, according to a recent study by ROI Communication of Fortune 500 companies. The study reveals that only 40% of companies provide communications training for their leaders and managers. So it isn’t surprising to hear then that…

  A recent NPR story described the current generation of young people as one of the most compassionate, ecologically-minded, progressive thinkers ever born. They keep in contact with each other every minute. They are more globally aware, and they are incredibly tolerant of other human beings. They don’t use natural resources wastefully, and they aren’t…

As most behavioral psychologists will attest, every aspect of multi-tasking is terrible for us. It inhibits our individual ability to pay attention, reducing our cognitive control and ability to self-manage. And more importantly, by extension, it reduces our ability to show empathy. Put another way, it increases society’s ever-growing ‘empathy-gap.’ The most important requirement for…